If your concern is about this site, such as wrong information on a page, a problem with the form, or how your request was passed on, send it through the contact form. Include the page involved, what went wrong and how you would like it put right. We read every complaint and use what we learn to fix the site, though we can't promise a particular reply time.

If your complaint is about a roofer, remember that the roofer is an independent company. This site does not control its pricing, contracts, scheduling or workmanship, and it cannot settle disputes between you and that company. Raise the problem with the roofer in writing first and keep copies of your contract, receipts and photos.

If that does not resolve it, complaints about a roofer's business practices go to the Georgia Attorney General's Consumer Protection Division. Questions about an insurance claim belong with the Georgia Insurance Commissioner, and permit questions inside the city go to the City of Savannah's Development Services. You may also want to speak with your own attorney.

Please still let us know through the contact form if a roofer you were referred to treated you badly. Your feedback helps us judge whether the referral process is working. This policy is governed by the laws of the State of Georgia.